Privacy Policy

What we collect.

Only what's necessary to provide the service:

• Your name and email (to communicate with you)
• The family data you upload — GEDCOM files, photos, stories, recordings, journal entries
• Documents you place in your encrypted vault (we cannot read these — see below)
• Basic account metadata (subscription status, last login)

What we don't do.

• We don't train AI models on your data. Your stories, photos, and journals never enter any model's training set. This is contractual.
• We don't sell your data. Never. To anyone. No exceptions.
• We don't share with third parties — except as needed to deliver the service (e.g., Stripe for payment, or a partner you explicitly route through for a will/trust referral).
• We don't read your encrypted vault. Documents you place there are encrypted client-side. We hold ciphertext, not contents.

Zero-knowledge encryption.

Journal entries and vault documents are encrypted in your browser before they reach our servers. The encryption keys live with you (and any designated viewers you authorize). We cannot decrypt your private data even if compelled to.

Living-person consent.

Family trees inherently contain data about living relatives. When you add a living person to your tree, we'll require explicit consent from them before any of their data appears in shared family views, public exports, or AI-generated outputs. You can document this consent through the platform's consent ledger.

Your data, your forever.

One-click export at any time, in standard formats: GEDCOM (tree), MP4 (films), PDF/EPUB (books), encrypted JSON (journals), static HTML (whole site). If you stop paying, your archive goes read-only — never deleted — and you can still export everything.

What happens if Sagentica shuts down.

Honest answer: we'd give 90 days' notice via email + on the site. Every customer would have a full export download link generated. Hub-tier customers (when that ships) are unaffected — their data was always local. We open-source the data schema so exports remain readable on any future genealogy platform.

Contact for privacy questions.

Email privacy@familytreesai.com. We respond within 5 business days.

Legal jurisdiction.

Sagentica is a US-based company headquartered in Oregon. US law and Oregon jurisdiction apply. We honor GDPR rights for EU users (access, deletion, portability, objection) — exercise them by emailing the address above.